Anticipate
the digital future
by re-inventing
Customer engagement

We believe that there is much more than just payment to impulse consumer digital engagement. We see the opportunity to deliver transformation through transactions. Supporting this belief our Mobility & e-Transactional Services manage and secure transactions at the cutting-edge of the digital economy. Our expertise spans services as diverse as trusted digitisation for regulated sectors, IoT, digital ticketing and contact centres. We help our partners and clients comply with regulations securing their systems and transactions.

Let’s get in touch
Rethink Transactions image

350+

clients in various industries

2M+ 

connected objectss

€16BN+ 

of travel tickets currently sold/year

700M+ 

minutes of voice communication/year






Our end-to-end digital transactional services

Mobility as a Service – Open Payment

Worldline’s transport solutions make travel simpler for passengers, more cost-efficient for transport operators and open up the possibility for less polluting and more energy efficient multi-modal transport systems..

Solutions for Transport operators ›

Secure smart traceability

We help our clients to combat illicit trade, optimising their supply chain and create closer customer intimacy. We have successfully implemented effective traceability solutions across several industries and countries, in compliance with the new EU regulations.

Traceability solutions for Manufacturers and Authorities ›

Cloud-based contact centre & Conversational solutions 

Our cloud-based contact centre solution allows our clients to be easily accessible to existing or potential customers, whatever channel they use. The omnichannel solution is increasingly deploying the power of artificial intelligence (AI), for example in services such as chatbots and voicebots.

Solution for Contact Centers ›
Conversational Messaging Platform ›

Smart industrial solutions for the connected world

As IT and operational technology converge, digital transformation is reaching the industrial domain. Leveraging our expertise in payment processing, access control and security, Worldline is helping the industrial sector adapt securely to the new reality of machine-to-machine communications and full automation.

IIoT & monitoring solutions ›

Mobile Services

Our mobile competence centre defines, builds and manages the lifecycle of mobile projects both end-to-end and specific services that allow our clients to shorten their time-to-market in order to meet and exceed their customers expectations.

Mobile & Web Solutions ›

Trusted Digitization & Cloud Services

With regulation playing an increasingly defining role in our clients’ operations, our core Worldline expertise, WL Trusted Digitisation, is transforming governments and enterprises across multiple geographies and industries. 

Trusted and Cloud Services ›

eHealth

We design, develop, and host large-scale national digital healthcare projects, with an end-to-end commitment to the solutions offered while guaranteeing quality of service; as well as solutions to health providers and tele-assistance companies for remotely monitoring patients and the elderly in need of care services.

eHealth solutions ›

B2B payment

Leveraging on Worldline’s extensive European payment services regulation (PSD2) assets, we help our clients to reduce their DSO, overdue payments, collection and operational costs with a 100% digital invoice settlements innovative solution. 

A 100 % digital invoice settlement solution ›

Our Values

our values

INNOVATION

Whether a product or a process, big or small, disruptive or incremental, our definition of innovation goes beyond just generating new great ideas. Our definition of success is in bringing these ideas to life, and with that, making tangible improvements for customers, society and employees.

EXCELLENCE

A trusted world is built on superior results – and we don’t settle for less. We set ambitious targets. We have the best experts who brilliantly deliver on the commitments we make. We don’t rest on our laurels and constantly progress to continue realising our purpose.

COOPERATION

Our whole is greater than the sum of our parts – we build long-lasting relationships with our co-workers, clients and ecosystem. We put our egos aside to realise our common purpose. We support each other and share successes, large and small, on the journey towards a trusted world.

EMPOWERMENT

Empowerment is a two-way street. On the one hand, we are trusted and supported by Worldline’s leaders to realise our full potential. On the other hand, we are accountable for our own journey and don’t hesitate to take action.